Support

Email support@crewchamp.com and we’ll get back to you within one business day. Include the name of your restaurant and, if you can, a screenshot — it helps us help you faster.

• Crew members: your account is created by your manager’s invite. If your invite link expired, ask a manager to re-send it from the Crew screen.
• Forgot your password? Tap Forgot password on the login screen and we’ll email you a reset link.
• Managers: if you can’t access your restaurant, email us from the address on the account and we’ll verify and restore access.

In the app, open your Profile menu and tap Delete account. This permanently removes your profile, XP, badges, and chat history. If you can’t sign in, email support@crewchamp.com from the email on the account and we’ll delete it for you.

Crew Champ Kiosk is the wall-mounted companion to Crew Champ. A Boss sets the device up and signs it in with their own Crew Champ account — crew never sign in. Crew tap their own name on the board to record what they’ve done. If your board is stuck or signed out, a Boss can sign it back in — or email us.

Subscriptions are managed by restaurant owners in the Crew Champ web dashboard under Billing. For invoices, plan changes, or refunds, email support@crewchamp.com.