Support

Help for the Crew Champ app (iPhone, iPad & web) and the Crew Board kiosk app for iPad.

Contact us

Email support@crewchamp.com and we’ll get back to you within one business day. Include the name of your restaurant and, if you can, a screenshot — it helps us help you faster.

Can’t log in?

  • Crew members:your account is created by your manager’s invite. If your invite link expired, ask a manager to re-send it from the Crew screen.
  • Forgot your password? Tap Forgot passwordon the login screen and we’ll email you a reset link.
  • Managers:if you can’t access your restaurant, email us from the address on the account and we’ll verify and restore access.

Delete your account

In the app, open your Profile menu and tap Delete account. This permanently removes your profile, XP, badges, and chat history. If you can’t sign in, email support@crewchamp.com from the email on the account and we’ll delete it for you.

Crew Board (iPad kiosk)

Crew Board is the wall-mounted companion to Crew Champ. It’s enrolled by a manager with a code from the Crew Champ dashboard — it has no personal logins. If your board is stuck or unenrolled, re-enroll it from the dashboard or email us.

Billing & subscriptions

Subscriptions are managed by restaurant owners in the Crew Champ web dashboard under Billing. For invoices, plan changes, or refunds, email support@crewchamp.com.